Privacy Policy
At Umwiiza Pearl Safaris, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information to provide you with the best safari experience possible. This includes:
- Personal Details: Name, email address, phone number, and address when you make inquiries, bookings, or subscribe to our services.
- Payment Information: Payment details required to process your bookings securely (handled via secure third-party payment platforms).
- Technical Data: IP address, browser type, and browsing behavior collected automatically via cookies and similar tracking technologies.
- Communications: Information you provide when you contact us via email, social media, or contact forms.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To process bookings, provide personalized safari recommendations, and respond to your inquiries.
- Improving Our Website: To analyze website traffic, user behavior, and preferences to enhance our services.
- Marketing & Updates: To send promotional offers, updates about our safaris, and other relevant information (you can opt-out anytime).
- Compliance: To fulfill legal or regulatory obligations.
3. How We Protect Your Information
Your personal information is stored securely, and we take steps to protect it from unauthorized access, loss, or misuse. Measures include:
- Encryption of sensitive data during transmission.
- Use of secure servers and firewalls to safeguard your information.
- Limited access to your personal information by authorized personnel only.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it under the following circumstances:
- Service Providers: Trusted third-party providers who assist us in processing payments, booking accommodations, and providing services.
- Legal Compliance: When required by law to disclose your information.
- Consent: If you have given explicit consent to share your information.
5. Your Rights
You have the right to:
- Access, update, or delete the personal information we have about you.
- Withdraw consent for marketing communications.
- Request a copy of your personal information in a readable format.
- Lodge a complaint with a regulatory authority if you believe your data has been mishandled.
To exercise any of these rights, please contact us at [Insert Email Address].
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve website functionality and your browsing experience.
- Analyze site traffic and performance.
You can manage or disable cookies through your browser settings, but some website features may not function properly if you do so.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]
Phone: +256776588355
Address: Entebbe Kampala Uganda
Thank you for trusting Umwiiza Pearl Safaris with your information.
Your adventure awaits!